EMA is your comprehensive solution for archiving and proficiently utilising email, files, voice recordings, as well as scanned and printed data. Benefit from EMA in the cloud, on-premisess, or with a hybrid approach – we tailor to your needs!
Intelligent Data Management with EMA
EMA does more than simply archive your data in accordance with regulations and with first-rate security. It's also incredibly simple to establish and demands minimal upkeep. EMA seamlessly blends into any setting, always performing dependably with the latest technology. But EMA doesn't halt at merely archiving your data. It makes accessing and utilising your data as easy as pie at the peak level of convenience - a true revolution for your data management strategy!
Leading Companies Trust EMA
Why Opt for EMA?
Find What You Require in Seconds
EMA's potent full-text search far exceeds your typical archive. Uncover the information you require in an instant and utilise it to boost profits!
Exceptional Value
Don't spend a fortune! EMA provides better value, preventing you from forking out for those costly and unnecessarily complex document management systems.
Makes Migration Projects Simple
Make your migration projects straightforward. EMA streamlines the shift of your systems to a new platform, ensuring it's hassle-free.
Accessible Everywhere
Whether you're exploring cloud, on-premises, or hybrid configurations, EMA adapts to your requirements. No matter your current position or future aspirations, we have everything under control!
What really impressed us about EMA was the ability to ditch multiple disjointed archiving solutions. No need for separate archives for phone calls, email, or files—EMA’s centralized system handles it all. The sheer convenience of managing as few archives as possible, without resorting to patchwork solutions, perfectly aligned with our administrative goals.
Christian Glos, Head of IT Systems at Sparkasse Pforzheim Calw
Fully Developed in Germany with EU Data Hosting and Support
Data security is of utmost importance for businesses and organisations. By choosing ARTEC's EMA Cloud Services, you're opting for solutions crafted with German engineering precision. Although the development and innovation occur in Germany, we guarantee that all your data is securely hosted within the United Kingdom. This approach offers you the best of both worlds: German quality and innovation, coupled with the assurance that your data remains on British soil, under the strict data protection standards you anticipate.
Far More Than Simply an Archive
Enhance Your Efficiency
Organising your data boosts the efficiency of your enterprise, saving both time and money. Quick response times also ensure a high service standard to your customers.
Portability
Access your documents from anywhere, at any time. This is especially critical if you're constantly on the go or part of a team dispersed across various locations.
Security
Shield your information from loss, theft, and damage. In the instance of a cyberattack, you can effortlessly restore a secure duplicate of all your documents.
Everything in Its Proper Place
Keep track of your data and streamline the hunt for specific information. Bid farewell to the disorder of vast, unstructured data heaps.
Remain Compliant
Ensure compliance with all legal and internal rules regarding data retention.
Success Stories from Our Clients
Well Protected
How SV SparkassenVersicherung is achieving legal compliance and secure email archiving with EMA.
A Cozy Home for Email, Files, and Documents
How Pro Juventute, Austria's beacon for child welfare, champions legal archiving with EMA.
Smooth Air Traffic and Email Management
How Bremen Airport implemented a legally secure email archiving solution, with a keen eye on employee rights.
Digital Transformation at the Car Dealership
How the WIEST Group leverages EMA to fully digitize service records.
The Perfect Fit
How Alfred Ritter GmbH & Co. KG found the perfect mix of legal security and quick email search capabilities with EMA.
Geared Up for MiFID II: Archiving Phone Calls, Email, and Chats
Pforzheim Calw Savings Bank ensures customer protection and legal compliance with EMA.
More than Just Email Archiving
Efficient email archiving and data management.
In today's digital times, managing and archiving email is more than a luxury; it's an essential requirement. Regardless of the size or sector of your company, EMA Mail provides a reliable and efficient solution! EMA Mail ensures first-class security for your email and enhances your business processes with unparalleled efficiency.
EMA Mail Key Features
Email Archiving
Ensure the protection of all your email messages in a manner that's secure and in line with regulations. EMA Mail is compatible with all the leading mail servers.
Data Management
Easily organise and handle your data. Adapt it to your requirements by appending custom metadata.
Rapid Search
Access crucial information in seconds. It's as straightforward as using a search engine.
Remain Adaptable
Select from cloud, on-premisess, or hybrid options. Transitioning between them is a piece of cake.
User-Friendly
An intuitive interface comes as standard. It's designed to be self-explanatory for end users.
Key Takeaways at a Glance
Legal Conformity
Securely store all of your email correspondences in line with legal mandates.
Rapid Access
Find the information you require in seconds without sifting through countless email messages.
Data Protection
Guard your data against inadvertent erasure or meddling.
For us, EMA is essentially the perfect blend of legal security and rapid email search capabilities. This also aids in my daily research tasks. I would estimate the time saved compared to the previously time-consuming searches in various email folders to be at least two-thirds. Plus, the system runs smoothly and requires minimal maintenance.
Michael Jany, Head of IT Infrastructure and IT Security at Alfred Ritter GmbH & Co. KG
A Search Function in Outlook That Delivers Results
Achieve top-notch usability with the EMA Outlook Extension
Experience a search functionality that's not only more potent, but also more sophisticated than the standard Outlook search. With EMA, you'll get significant results in seconds, sparing you not just stress but also invaluable time.
The EMA Outlook extension enables users to not just search through email, but all organisational data. Be it email, imported files, recorded telephone conversations, or archived SAP documents, the EMA extension brings everything within view from the EMA Live Archive, all within Outlook. Even incorporating your customary folder structures from your file server into Outlook is straightforward. This considerably improves your management of unstructured data.
Effortless Integration into Outlook
Quick and Easy
Guaranteed simplicity: No training required. No complex guidelines. No need for professional assistance. EMA is intuitive and self-explanatory – it's a plug and play solution!
More Than Mere Email
Scour not only email, but all business data directly within Outlook. From files to archived SAP documents, EMA renders everything visible and effortless to locate.
Useful Features
Make the most of features such as folder synchronisation, which reflects your familiar folder structures within Outlook. This greatly enhances your handling of unstructured data.
The greatest compliment I can give EMA? You easily forget that it's part of the IT infrastructure. It simply and reliably does its job in the background. We don't need to worry about maintenance and upkeep at all. What's more, the EMA search function is very powerful and more effective than the search in Outlook itself. We can always trust that we'll be able to trace emails related to business transactions even after years - even when all the people involved have long since left the company.
Lutz Hildebrandt, Managing Director, Publik. Agentur für Kommunikation GmbH
Bid Farewell to Unorganised Data
Easily and systematically archive documents.
Is your organisation in search of an efficient method to safely and systematically archive crucial documents? EMA File has got you sorted and beyond. Be it cloud solutions, on-site storage, or a hybrid environment – EMA is prepared for all eventualities.
EMA File Key Features
Document Archiving
Archive documents effortlessly and methodically. Swiftly locate what you're seeking without rummaging through endless folders.
Security
Typically, all documents from legacy systems can be printed, making your transition to EMA a breeze.
Versatility
Cloud, on-premisess, or hybrid – EMA is versatile. We always customise our services to meet your distinct requirements.
Our data volume was growing steadily, and the legal mandates for compliant archiving were increasing. This applied to both email and other documents and files. In our search for a solution that could handle this, several factors were crucial. The system needed to integrate with our existing IT infrastructure – not the other way around. We also valued support in English that could quickly assist us with any issues. Furthermore, we were looking for a solution that could be flexibly expanded to archive not just email but also documents. Our market analysis identified EMA by ARTEC IT Solutions as the clear winner. A decisive factor was also that EMA utilizes Trusted Computing technology, allowing us to meet all our security requirements without compromise.
Reinhard Pachler, IT Director at Pro Juventute
Key Takeaways at a Glance
Enhance Your Efficiency
Boost your work efficiency with swift and straightforward access to your document archives.
Future-Proof Your Organisation
With the adaptability to utilise EMA across various environments, you're ideally prepared for future requirements.
Cut Down on Expenses
Reduce the dependence on physical storage space and reap considerable cost benefits.
Remain Compliant
EMA makes it a cinch to comply with legal retention periods and regulations.
Effortless Integration
EMA's seamless integration with existing IT systems refines your operations.
Revolutionise Your Digital Archiving
Archive as you print, seamlessly.
EMA Print allows you to archive documents seamlessly during the virtual printing process, and if required, dispatch them to a physical printer subsequently. This feature is revolutionary, particularly when it's time to supersede archaic systems whilst securely archiving their content. Owing to electronic time stamps, signatures, and encryption, the integrity of your documents remains unimpaired. Moreover, our comprehensive text search makes locating your documents effortless. Available for cloud, on-premises, and hybrid environments. It's straightforward, effective, and secure.
EMA Print Key Features
Transition from Outdated Systems
Typically, all documents from legacy systems can be printed, making your transition to EMA a breeze!
Intuitive Functioning
EMA Print is ready right out of the box—simply set up an archive printer, and you're all set.
Secure Digital Future
Archive each document with absolute legal assurance. Meeting the most rigorous internal compliance demands is a piece of cake.
Simple Search Solutions
EMA doesn’t simply archive; it enables quick and easy access to even the oldest documents in seconds through comprehensive text search.
In daily use, there are a number of scenarios where access to the archive has been very helpful for us. We can look up customer information by searching through several years of email messages within seconds, even if the employee handling the customer no longer works at the company. Tasks like this were extremely long-winding and cumbersome before we introduced EMA. The system has also proven itself as a useful way for external auditors to access information that they require for their work.
Jonathan Orme, IS Support Manager at Advanced Medical Solutions Group
Key Takeaways at a Glance
Enhance Your Efficiency
With EMA, manage documents from all systems in the perfect location.
Versatility
Access your documents wherever you are! With the EMA app, even whilst on the move.
Cost-Efficient
Reduce the dependence on physical storage space and reap considerable cost benefits.
Enhanced Service Excellence
Elevate your response times and substantially improve your customer service.
Effortless
Users can effortlessly archive documents through a familiar printing process.
Transparent
EMA integrates into your network as a virtual printer for archiving documents.
Compatible
EMA supports a broad variety of printers and incorporates numerous drivers for standard print interfaces.
Digitally Organise Your Paper Archives with EMA Scan
Discover a smarter approach to document management.
Certainly, scanning and filing documents is straightforward. But, why simply digitise paper files when you can take it a notch higher? EMA Scan allows you to enhance your documents beyond basic digitisation by embedding layers of additional significance. Whether it's contextual information, explanatory notes, or vital notifications, EMA Scan enhances each document, building a sturdy bridge between the physical and digital worlds of document management. Welcome a brand new chapter in document management with EMA Scan.
Efficient Digitisation
Convert your paper documents into digital formats without breaking a sweat. Processing entire files in one go? Absolutely doable.
Full-Text Search
Thanks to its integrated full-text search and many other features, locating precisely what you need swiftly and accurately is a piece of cake.
Versatility
EMA adapts to your requirements, whether you're on-site, in the cloud, or choosing a hybrid solution.
Future-Proofed
Stay ahead of the game and prepared for future digital hurdles with EMA.
EMA stands out as a system that pleasantly surprises. In our experience, few solutions are as stable and reliable. It's also maintenance-free for administrators.
Norbert Fischer, IT Team Manager at Autohaus WIEST
Key Takeaways at a Glance
Access Anywhere
The EMA App allows you to conveniently access your documents from anywhere at your ease.
Utmost Security
Shield your data from inadvertent removals and meddling.
Farewell, Paper Chaos
Reduce the need for physical storage, saving you both time and money.
Remain Compliant
EMA makes it a cinch to comply with legal retention periods and regulations.
Automate It
Documents can be automatically analysed, and data extracted upon request.
Maximise the Benefit from Your Documents
Transform your documents into an easily searchable knowledge base right from the outset.
Make Recording Telephone Conversations Effortless
Effortlessly record and retrieve audio files, with full legal compliance as standard.
Effortlessly archive all your telephone and VoIP calls with EMA, ensuring total compliance with both legal demands and privacy acts. EMA integrates smoothly into your existing telephone systems, a particularly advantageous feature for industries such as banking and insurance where legal directives necessitate call recording. With its powerful search function, EMA lets you quickly find archived conversations at any time.
EMA Voice Key Features
Guaranteed Compliance
EMA Voice adheres to rigorous privacy standards, ensuring automatic consent acquisition from involved parties for call recording — a paramount action in complying with privacy regulations.
Security
The recorded audio data is securely protected from unauthorised access in the EMA archive. EMA creates a completely separate, secured and encrypted copy of all relevant company data.
Optimise Your Call Centre
With the agreement of the caller, record and direct calls to the pertinent team members automatically, optimising quality management for client engagement.
Selective Archiving through a Gateway
Easily archive only particular calls by dialling through EMA and submitting the target telephone number to commence recording.
Real-Time Archiving
Record important information in real-time by logging ongoing calls whenever required.
Our main challenge was to meet the 'MiFID II' requirements within a tight timeframe. EMA made it possible, alongside enabling smooth, intuitive integration with our Unified Communications solution through its Software Development Kit.
Christian Glos, Head of IT Systems at Sparkasse Pforzheim Calw
Key Takeaways at a Glance
Legal Conformity
Archived data is stored in recognised standard formats without any degradation of sound quality.
Rapid Configuration
Begin seamlessly with templates for numerous typical scenarios!
Simple and Intuitive
EMA is user-friendly, integrating as a virtual IP phone into your telephone system without any fuss.
Versatile Integration
Effortlessly connect EMA with principal applications utilising the AOS SDK!
Elevate Your Service Excellence
Easily improve your service standards and carry out focussed training.
Convenient
Concentrate on your discussions without the inconvenience of making manual notes.
Intelligent Archiving
EMA handles calls as adeptly as it manages documents and email. Allocate metadata as required and locate anything in your archive in mere seconds!
Adaptable
Utilise EMA Voice as a memo recorder, distributing voice memos directly in the archive with colleagues.
