Comprehensive Dealer Support for the EMA Archive Ecosystem

12 February 2025 – ARTEC IT Solutions, experts in archiving, data management and data security, has elevated its approach to dealer partnerships with a brand-new partner portal. This platform serves as the central hub for ARTEC sales partnerships, giving resellers, system houses and IT service providers a streamlined way to track and manage their projects and sales opportunities.

Intelligent Solution Builder

A standout feature of the portal is its intelligent solution builder that delivers instant pricing. Dealers can quickly assemble custom EMA solutions based on specific customer needs and required modules with just a few clicks. The system displays list prices immediately, and partners can request tailored quotes directly through their account manager.

Real-Time Visibility of Installed Systems

Responding to partner feedback, the portal now provides crucial visibility into existing customer installations. Dealers gain access to system status information, firmware update details, service subscription data, warranty information and support tickets. This enhanced transparency allows partners to deliver more targeted services to their customers with minimal effort.

End-To-End Sales Pipeline Management

The portal offers comprehensive sales pipeline tracking, allowing partners to document every stage from initial enquiry through to closed deals. This integrates seamlessly with robust financial features, giving partners access to quotes, invoices and SEPA mandates, alongside powerful sales and revenue analytics capabilities.

To further support partners, the portal houses a central resource library containing essential documentation, including product information, marketing collateral and technical manuals.

"We're committed to strengthening our channel by making it as simple as possible for our partners to access everything they need for successful project delivery," says Nils Artishdad, Management Board Member at ARTEC IT Solutions GmbH. "This new portal centralises all dealer resources while creating the foundation for bespoke solutions and product packages we'll develop collaboratively with our partners."

ARTEC's EMA solution functions as both an archive and enterprise-wide search engine, enabling comprehensive information management. Widely adopted as a daily operational tool, EMA handles the entire data lifecycle: from initial capture through controlled usage to secure storage and long-term, legally compliant archiving.