Products and Solutions
 EMA® Mail
 EMA® Cyber Defense
 EMA® Print
 EMA® Scan
 EMA® File
 EMA® Voice
EMA® for SAP Solutions
 SAP metadata
 SAP Live Migration
 Data capture and document capturing
 S/4 HANA Relief
ARTEC SMART Integration Tools
Firegate VPN
eDiscovery Solutions
Case Management
VSTOR® Vault
 Product Details
 Object Storage
ARTEC Cloud Solutions
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 Microsoft 365
Mailserver migration
Microsoft 365 tips
EMA® is Easy to Use
Data Formats
Protect Your Investment
Comprehensive Archiving
Storage Technology
Data Security Concept
Protection Against Cyber Attacks
Big Data - Knowledge is Power
Single Sign-On
Folder Synchronization
User Access
Full-Text Search
Backup and Recovery
ANA Server
Trusted EMA®
Hot Standby
Digital Signatures
Attributes and Metadata
Federated Search
Retroactive Archiving
WAN Synchronization
EMA® DeDup Server
EMA® App
Good to Know
Legally Compliant Archiving
Protecting Personal Information
Why WORM Is No Solution
Problems with certifications
Stubbing - (Not) A Solution
Who Uses EMA®?
Why Bother with Archiving
Benefits of an Appliance
Laws and Regulations
Overview of the Most Important Regulations
General Data Protection Regulation (DSGVO)
Right to be "forgotten
Events and Webinars
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Press Review
Partner Program
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ARTEC Product Trainings
ARTEC Promotional Program
ARTEC Expert Network
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Privacy Policy
Corporate Information

Customer Care Assistance (m/f/d)

Minijob (520 € basis) / 10 hours per week - home office
(Stuttgart/Baden-Württemberg area)

We are all about data management, data security & archiving. We have great products - used by companies in all industries, from small businesses to large corporations. Customer satisfaction is a top priority for us. Therefore, we help our customers and partners where we can to meet their requirements in the best possible way. That's what makes us tick - and that's what makes working for us so varied. Join us!

Bring Your Strengths into Play

#1 OrganizationYou will support our colleagues in their daily work and ongoing operations in Customer Care.

#2 Satisfied customers After implementing our solution, you ask our customers if everything was solved satisfactorily.

#3 Staying on the ballYou have a feel for the concerns of the people you talk to and always keep an eye on ongoing processes.

#4 Have funYou'll find your place in our colorful and collegial environment.

What We Appreciate About You

  • Vocational experiencein a comparable area of responsibility, ideally in the IT field.
  • Strong communication skills on the phone and enjoy interacting with customers and partners.
  • Affinity for organized, structured work in a team.
  • Fluent German and good English in spoken and written language
  • Experience working with MS Office as well as CRM.

5 Reasons that Speak for ARTEC

#1 Feel at home Whether remote or in the office, it's important to us that you feel comfortable. At our headquarters in Karben, drinks are free and we cook together during the lunch break - let the spaghetti day convince you. In addition, annual team events such as our summer party or the Christmas party with the entire team are also part of the program.

#2 Get involved With us you will find a professional and future-proof environment without the rigid structures of a large corporation. Get involved and simply help shape the future!

#3 Create your day Working time is living time. That's why we are flexible about working hours. What we care a lot more about is results.

#4 Get rewardedYou feel our appreciation too. An attractive salary package is just as much a matter of course with us as the opportunity for further training or our company pension scheme.

#5 Your family is important to usFamily is very important to us and for this we were even awarded the "Family-friendly company Wetterau 2021". Therefore, you can always count on our support if childcare is suddenly cancelled or there is a pinch elsewhere. We always find a way that suits everyone.

Want to Become Part of the ARTEC Team? Then send your application directly to our HR Manager Julia Gonzalez at.\n .