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1/31/2024:
9/4/2023:
5/16/2023: Outlook as "Google" for corporate data: The new EMA® Outlook extension
4/19/2023: Price increases for cloud services: ARTEC IT Solutions advises on sovereignty over one's own data
4/11/2023: Extended functionality for holistic data management with EMA®
6/21/2022: Cyber Defense and Microsoft 365 in focus: ARTEC IT Solutions expands sales team
11/30/2021: EMA® from ARTEC IT Solutions receives SAP NetWeaver certification again
8/23/2021: Cyber attacks: Public institutions increasingly targeted
8/11/2021: Free cloud storage: ARTEC supports affected companies in flood areas
5/18/2021: Christian Wieck is the new Channel Manager DACH at ARTEC IT Solutions
2/2/2021: ARTEC IT Solutions and Swisscom agree on cooperation
9/26/2019: It-sa 2019: ARTEC IT Solutions puts together EMA® cyber defense package
7/23/2019: New addition to the EMA® sales team: ARTEC IT Solutions strengthens the channel team
9/26/2018: EMA® 6.0 from ARTEC IT Solutions Receives SAP NetWeaver Certification
6/6/2018: More performance for e-mail archiving
1/12/2018: Special security architecture protects against Spectre and Meltdown
9/14/2017: Using Unstructured Data in the SAP System Independently of Source
6/23/2017: ARTEC synchronizes data without latency problems
5/16/2017: WannaCry attack: Backup or archive alone offer only limited protection
5/11/2017: Christiane Totok is responsible for marketing at ARTEC IT Solutions
4/28/2017: Marco Widmann is the new Channel Marketing & New Business Development Manager at ARTEC IT Solutions
4/6/2017: Individual integration of unstructured data
3/14/2017: Corus360 Partners with ARTEC-IT Solutions
3/9/2017: ARTEC IT Solutions expands distribution channels: New distribution agreement with dicom in Austria
3/1/2017: ARTEC IT Solutions at CeBIT 2017: Efficient use of unstructured data
11/28/2016: ARTEC IT Solutions: CEO Jerry. J. Artishdad is "Entrepreneur of the Year".
10/24/2016: ARTEC IT Solutions signs distribution agreement with api
9/15/2016: Securely connect cloud data and hosted applications with firegate VPN
8/23/2016: ARTEC IT Solutions expands partner support in Austria and Switzerland
7/1/2016: ARTEC IT Solutions also continues to grow in Asia
5/18/2016: Integrate unstructured data directly into daily used applications
3/29/2016: ARTEC Concludes Distribution Agreement with Exertis GO Connect
3/8/2016: Archiving and Information Management in the Cloud
2/29/2016: StorageSupport Group becomes a certified reseller for ARTEC
2/23/2016: ARTEC Joins House of IT
2/18/2016: ARTEC Preemptively Patches Glibc Vulnerability
2/11/2016: Switchover Campaign for Users Using the Discontinued Google Search Appliance
1/15/2016: ARTEC Kick-Off Meeting 2016: A Complete Success
11/5/2015: Efficient Information Management in Legal Disputes and Audits
10/22/2015: Greater Performance for Digital Information Management and Archiving
5/21/2015: ARTEC IT Solutions and Security Specialist Protea Networks Expand Collaboration
5/7/2015: New Appliances for Information Management and Archiving Offer Improved Performance
4/8/2015: ARTEC IT Solutions Signs Distribution Agreement with Sysob
1/16/2015: ARTEC IT Solutions Added to the Magic Quadrant
11/25/2014: ARTEC IT Solutions Provides New Cloud Solutions
9/24/2014: Reliable Mass Storage at its Best
5/30/2014: Archiving and IT Law: First Swiss Compliance Forum in Zurich
5/8/2014: ARTEC to Participate at Day of Innovation at the Federal Ministry of Economics and Energy
4/28/2014: ARTEC Products Not Affected by "Heartbleed" SSL Security Vulnerability
3/10/2014: Information Management Specialist ARTEC IT Solutions Turns Twenty
2/18/2014: ARTEC IT Solutions: Marketing Team Expands
12/13/2013: New Business Development Manager at ARTEC IT Solutions
12/3/2013: ARTEC IT Solutions Strengthens Partner Support
11/14/2013: ARTEC IT Solutions Partners with US-Based Company Recall
9/15/2013: Certified for Secure Voice Archiving
6/19/2013: Well-Attended Day of Innovation
5/3/2013: Global Search in Berlin
4/15/2013: BIG DATA and Information Management Process in the Spotlight
3/26/2013: Efficiently Manage and Use Large Amounts of Data
6/14/2012: ARTEC Partner Days a Complete Success
4/6/2012: Solutions for "BIG DATA" and Digital Information Management Impress Visitors
3/6/2012: VSTOR® "Big Data" Solutions for Comprehensive Information Management
2/17/2012: "Big Data" and the Future of Digital Information Management
1/10/2012: Ready for Notes
12/21/2011: ARTEC IT Solutions Strengthens Contacts in Japan
11/11/2011: Pay Attention when Using Cloud Storage
10/3/2011: The German Steuervereinfachungsgesetz Shows: Advanced Signatures are Sufficient
9/21/2011: E-Mail Backup and Restore for Large Organizations
9/6/2011: ARTEC IT Solutions Expands
8/18/2011: ARTEC IT Solutions Announces Distribution Agreement with DAWODIS
8/4/2011: Secure Information Management in the Cloud
7/26/2011: Expansion of Distribution Channels
6/26/2011: Successful Exhibition in the United States: ARTEC at Interop 2011 in Las Vegas
4/7/2011: ARTEC at Interop 2011
3/8/2011: Flexible Archiving that Adapts to Your Needs
1/13/2011: Limitless Archiving
12/29/2010: Larger Exhibition Area to Highlight More Innovations
9/14/2010: EMA E-Mail Archive Appliance® "Made in USA"
8/26/2010: ARTEC Presents EMA® 3.8
5/20/2010: ARTEC at the Interop 2010
5/6/2010: Appliances: Weitaus flexibler, als man denkt (German)
3/9/2010:
2/24/2010:
2/18/2010:
2/3/2010:
12/8/2009: ARTEC Certifies IBM Storage Devices for Operation with EMA® Archive Appliance
11/11/2009: Asian Office: ARTEC IT Solutions Continues International Expansion
10/21/2009: New EMA® Release 3.6 Optimizes Reliability and Administration of Archive Appliance
10/1/2009: State Officials Have ARTEC Demonstrate Possibilities of Long Time Archiving of VoIP Data
9/7/2009: ARTEC Releases EMA E-Mail Archive Appliance® Version 3.5
6/25/2009: ARTEC Offers Comprehensive Archive Consolidation in Heterogeneous E-Mail Server Environments
5/7/2009: Independent Study: ARTEC Appliance EMA® Is Highly Suitable for Lawful Archiving of E-Mails
3/11/2009: ARTEC Appliances Seamlessly Support iSeries and AIX
3/10/2009: Appliance as a Service by ARTEC Provides Cost Efficient Opportunity For Data Protection and Archiving
2/11/2009: CeBIT 2009: ARTEC Presents Continuous Mail Protection at Booth A38 in Hall 2
6/5/2008: ARTEC launches new partner program
5/15/2008: ARTEC sets its sights on Eastern Europe
5/8/2008: ARTEC pushes internationalization
4/23/2008: Interop Las Vegas 2008: ARTEC Presents EMA® E-Mail and Document Archive Appliance
2/12/2008: CeBIT 2008: ARTEC Presents Version 3.3 of E-Mail and Document Archive Appliance EMA® / Free Tickets for Customers and Partners Available upon Request
12/17/2007: EMA® Presented at Conference of German Federal Ministry of Economy and Technology – Jerry Artishdad Demonstrates Appliance Approach for Compliant Archiving
11/14/2007: Press Workshop: NetAPP/ARTEC - A Delicate Interplay of Legally Defensible E-Mail and Document Archiving
3/15/2007: Print To Archive makes E-Mail Archive Appliance EMA® a complete archive for all electronic documents
3/8/2007: NetApp Certifies ARTEC E-Mail Archiving Appliance
2/1/2007: CeBIT: ARTEC Presents E-Mail Archiving Appliance EMA® in Hall 1 / Booth D83
5/29/2006: Introduces Release 2 of EMA® E-Mail Archiving Appliance
2/1/2006: of January 2006: ARTEC Central Sales Representation for MSI Server Products
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1/31/2024:

31.01.2024 – ARTEC IT Solutions, führender Hersteller von innovativen Lösungen im Bereich Datenmanagement und Datensicherheit, übergibt den Support für seine Produkte im Rahmen einer strategischen Partnerschaft an den langjährigen Fokuspartner Systrade.

Ziel der neuen Supportstruktur ist es, die Unterstützung für Kunden und Fachhandelspartner noch weiter zu optimieren. Durch die gleichzeitige Einführung eines neuen Ticketsystems sind Kunden zukünftig in der Lage, ihre Anfragen an den Support komfortabel und transparent nachzuverfolgen und selbst zu verwalten. Dies soll auch dazu beitragen, die Reaktionszeiten auf Supportanfragen noch weiter zu verkürzen. Die Umstellung auf die neue Supportstruktur erfolgt zum 1. Februar 2024. Der Support für alle ARTEC-Lösungen ist auch künftig unter den gewohnten Rufnummern und Kontaktdaten erreichbar.

Der Frankfurter Managed Services Provider Systrade ist langjähriger ARTEC-Partner und hat sich auf individuelle IT-Services wie Professional Services, Wartungs-Services, Cloud Services, Infrastruktur-Services und Security Services mit SOC spezialisiert. Die durch ARTEC kontinuierlich geschulten Support-Mitarbeiter von Systrade sind mit den Produkten im Detail vertraut und dadurch in der Lage, Kunden kompetent, schnell und direkt zu unterstützen.

„Bereits seit über einem Jahrzehnt arbeiten wir mit ARTEC IT Solutions zusammen. Diese Kooperation ist von einem sehr großen gegenseitigen Vertrauen geprägt“, sagt Shahram Rokni, Geschäftsführer der Systrade GmbH. „Unsere Spezialistinnen und Spezialisten kennen und schätzen die Vorteile der ARTEC-Lösungen aus zahlreichen Projekten sehr genau. Wir freuen uns darauf, diese Expertise in den Support einzubringen.“

„Mit der Zusammenarbeit mit Systrade im Support läuten wir eine neue Ära der Kundenbetreuung ein und möchten bei der Unterstützung unserer Anwender noch besser und schneller werden“, erklärt Nils Artishdad, Mitglied der Geschäftsführung der ARTEC IT Solutions GmbH. „Im Fokus steht dabei weiterhin ganz klar die Zufriedenheit unserer Kunden. Gleichzeitig haben wir mit diesem Schritt aber auch unsere Partner im Channel im Blick, denen wir mit optimal abgestimmten Services den Rücken für ihre Projekte freihalten möchten. Auch die Produktdokumentation sowie die Ressourcen zur Selbsthilfe werden in diesem Zuge nochmals überarbeitet, ausgebaut und verbessert.“

Die Lösungen von ARTEC rund um das Kernprodukt EMA® decken sämtliche Aspekte von der Erfassung über die effiziente Nutzung bis hin zur sicheren Speicherung und rechtskonformen Archivierung relevanter Unternehmensdaten ab. 1995 gegründet, agiert ARTEC IT Solutions heute als Technologieführer mit Hauptsitz in Karben bei Frankfurt am Main und ist mit weiteren Standorten in den USA und Korea global präsent.

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