Many of these products have exceptionally long lifespans, with Sauer Compressors frequently signing maintenance contracts spanning several decades. In some cases, they guarantee spare parts availability for over 35 years. These unique requirements demand seamlessly functioning internal processes. A few years ago, however, the company hit a roadblock with their email infrastructure.
Inboxes were ballooning out of control, bringing their on-premise mail server to its knees. Tracking down older messages became a nightmare, thanks to search capabilities that were basically useless. Half the time, nobody could tell if an email had been deleted or was just impossible to find.
Our employees love the search feature. When they need to find an email, they prefer using EMA over the actual mail program because the search is so much better and faster. For us in IT, the big win is that EMA runs rock-solid in the background with zero administrative overhead. Plus, the archive scales effortlessly. EMA has grown seamlessly alongside our company over the years without missing a beat.
Facing these operational challenges, the compressor specialist implemented the EMA archiving system from ARTEC IT Solutions, based on recommendations from their external IT service provider. Initially deployed as an on-premise solution, EMA runs continuously in the background, automatically handling legally compliant and audit-proof archiving of all incoming and outgoing emails. A powerful full-text search makes finding archived content a breeze. Employees access their EMA archive through a simple desktop link.
Sauer Compressors is currently preparing to migrate various systems to the cloud, including transitioning their mail server to Microsoft Exchange Online. EMA is integral to this migration plan, which will make archive access even more convenient for users. The EMA Outlook Add-In will eliminate the need to access archives through a separate desktop link. To create an even more intuitive experience, the EMA full-text search will put all archived emails right at users' fingertips within their familiar Outlook environment.
Thanks to EMA's flexibility, we never had to consider switching systems during our cloud migration. EMA perfectly meets all our requirements in this new environment.
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