One Archive. Unlimited Possibilities.

EMA Cloud: Experience ultimate flexibility and security with EMA Cloud. Your data is securely hosted in a state-of-the-art data centers in the United States, offering a fully cloud-based service that includes efficient archiving with ultra-fast enterprise SSD storage and hassle-free scalability.

EMA On-Premise Flex: Opt for our 19"-rack server solution that you lease while we retain ownership. Keep complete control of your data at a location of your choice. The lease includes a service subscription, and we cover any necessary repairs for the provided appliance. EMA On-Premise Flex is perfect for businesses that want to stay flexible without using cloud services.

EMA On-Premise Classic: Similar to Flex, this is also a 19"-rack server solution, but you purchase and own it. This option comes with up to five years of hardware warranty and an optional, renewable service subscription, which includes access to digital signatures and customer support. EMA On-Premise Classic is ideal for businesses seeking an independent and local archiving solution to ensure long-term operational continuity and data security on their own terms.

Our EMA Cloud Basic package comes standard with a robust 500 GB of storage space. Looking for more? Our EMA Cloud Essential offers a generous 1 TB of storage. For even greater capacity, EMA Cloud Premium includes a substantial 5 TB of storage, and our top-tier EMA Cloud Enterprise delivers an impressive 10 TB of storage included in your plan.

Need to adjust your storage size? No problem! You can seamlessly increase or decrease your storage capacity at any time, without the need to upgrade or downgrade your current EMA Cloud plan.

Our pricing is designed to optimally meet the diverse requirements of our customers. We offer flexible base packages that can be customized with additional modules and features as needed.

Our more affordable options are tailored for smaller businesses, providing all the essential functions at an attractive price. Our more comprehensive packages, designed specifically for larger enterprises, deliver enhanced performance and include a wider range of features and capabilities.

Additionally, we provide custom solutions for businesses with specific needs, designed to support larger user groups and bigger data volumes. This ensures that every company, regardless of size or industry, finds the perfect EMA solution to meet their needs.

Absolutely! We understand that your needs may evolve over time, which is why we pride ourselves on being a flexible partner you can count on.

With both EMA Cloud and EMA On-Premise Flex, adjustments can be made anytime. Simply contact us, and we'll handle all the necessary changes for you.

For EMA On-Premise Classic customers, we offer the option to upgrade to a higher-tier product at a discounted trade-in price. Typically, you'll only pay the difference between your current plan and the new one. Please note, downgrading is not available with EMA On-Premise Classic.

Yes, absolutely! We are delighted to offer you the opportunity to try EMA risk-free for one month. Just reach out to us to get started.

With EMA Cloud, your trial period is completely free. If you love it, you can smoothly transition to regular service. For EMA On-Premise Flex and EMA On-Premise Classic, the only cost during the trial is the shipping fee for the appliance, which comes in a standard 19" rack format.

We’re also happy to provide a comprehensive product demo. This is a great way to explore EMA's numerous benefits in detail, ensuring you can make a well-informed decision about incorporating our solution into your operations.

For EMA Cloud and EMA On-Premise Flex, extensive support services are included in your monthly payments. This includes unlimited phone and email support from Monday to Friday (5×8).

For EMA On-Premise Flex, we provide quick hardware replacement or repair in case of hardware issues, typically within 24 to 48 hours on business days during the lease period.

EMA On-Premise Classic also offers comprehensive support: Unlimited phone and email support from Monday to Friday (5×8) is part of the optional EMA Service Subscription. While coveredy by hardware warranty, we also provide swift hardware replacement or repair for any issues that may arise, usually within 24 to 48 hours on business days. This ensures that operational downtime is minimized and your business processes remain highly efficient.

Yes, for EMA On-Premise Flex and EMA On-Premise Classic, we offer our premium VSTOR Vault storage systems. These are available in various configurations to perfectly meet your specific needs.

For enhanced data security, we recommend our VSTOR Vault Direct Attached Storage (DAS) solutions. These systems are directly connected to EMA and provide dedicated storage for your archived data. This not only safeguards your data from accidental deletion but also offers effective protection against cyber attacks.

We value providing personalized service to our corporate customers.

If you are interested in our solutions, a dedicated representative from our certified sales partners will be happy to assist you. They will guide you step-by-step through the ordering and installation process, ensuring a smooth experience and your complete satisfaction.

For EMA Cloud and EMA On-Premise Flex, there is a minimum contract period of 36 months. Custom contract durations are available upon request. Longer-term commitments not only offer cost benefits but also ensure price stability during the retention period of your documents.

With EMA On-Premise Classic, there are no long-term commitments. You purchase the hardware and retain full ownership. The decision to acquire or renew your service subscription for support and digital signatures is entirely up to you.

Additionally, we offer a risk-free, one-month trial period for all our solutions — whether EMA Cloud, EMA On-Premise Flex, or EMA On-Premise Classic. We want to give you the opportunity to see for yourself the quality and performance of our products without having to make a premature decision.

During the trial period, you can deploy EMA in your own IT environment to directly experience how it meets your specific requirements. We are confident that you will be impressed with the performance and reliability of our products. However, if you decide that EMA is not the right solution for your company, simply let us know, and there will be no further obligations.

Absolutely! We are committed to supporting non-profit organizations and educational institutions. To learn more about these special conditions, please contact our sales team. We are eager to discuss how EMA can be implemented cost-effectively in your organization.

For EMA Cloud and EMA On-Premise Flex, we accept payments via credit card and ACH direct debit. Please note that invoicing is not available for these options.

If you choose EMA On-Premise Classic, we'll send you an invoice with net 30 payment terms.

Data security is our top priority for all our solutions. We utilize AES encryption, safeguarded by Trusted AOS, a framework built on cutting-edge Trusted Computing technologies. This foundation provides robust security. Additionally, our AOS operating system offers a secure and isolated environment that effectively blocks any unauthorized access.

Our digital signatures employ a method inspired by blockchain technology, ensuring flawless integrity of your archived data.

This high level of security is consistently maintained across all our services, whether cloud-based or on-premise, ensuring your data is protected no matter which option you choose.

Your data's safety is our top priority. We've implemented a robust security system that keeps your information fully protected. Each customer instance is completely virtualized and strictly isolated from others. Your data is stored and processed in its own secure environment, entirely separate from other customers' data. This isolation prevents third-party access and provides an extra layer of protection against potential security risks.

Every EMA instance in EMA Cloud, along with its associated data storage, has its own unique encryption. This means your data is protected at all times – whether it's being transferred or at rest.

We partner with industry-leading infrastructure providers. Thanks to our consistent data encryption, even these providers can't access your stored information. The same level of security applies when you use the ARTEC Cloud Connector for Microsoft 365: all transfers are end-to-end encrypted. Your data can't be intercepted or viewed by anyone but you. With EMA Cloud, you can trust that your sensitive information is in safe hands, allowing you to focus on what matters most – your business.

Absolutely! EMA is highly adaptable and can be tailored specifically to meet the unique needs of different industries. Talk to us: we're eager to collaborate closely with you to develop a customized solution that perfectly aligns with your company's requirements.

EMA does not impose arbitrary limits on the number of users or the volume of documents. We've designed EMA to handle the typical demands of daily archiving processes and user access effortlessly. Even when capacity peaks unexpectedly, our system remains stable and flexible.

However, it's important to note that sustained overloading of EMA can impact system performance. Our sales team is ready to work with you to ensure that EMA is perfectly tailored to meet the specific needs and requirements of your business. We're here to help you find the right balance between performance and user numbers, ensuring your system operates at peak efficiency.

With EMA Cloud and EMA On-Premise Flex, our software is always up-to-date. This is also true for EMA On-Premise Classic, provided there is an active service subscription. Our transparent update process ensures there are no surprises: we never introduce new features without prior notice. Many of our feature updates are optional (opt-in) to avoid any confusion among end-users. We always provide timely notifications about upcoming updates to give you ample time to plan. Naturally, our updates undergo rigorous testing to maintain the high reliability you expect from our solutions.

Switching to EMA is straightforward. Our solutions include standard email import software that can handle common formats like EML or PST. For other formats, we offer efficient, customized solutions. Thanks to our extensive experience with data from third-party systems, we can generally guarantee a seamless migration process.

EMA itself exclusively uses standard export formats like EML or ZIP. We don’t hold your data hostage.

To ensure seamless integration of EMA Cloud into your existing infrastructure, we offer the EMA Cloud Connector, which facilitates an easy and secure connection of your local devices to EMA Cloud. It establishes a point-to-point link between your network and EMA Cloud and is based on the highly secure Wireguard® technology. Apart from a minimal one-time setup fee, there are no additional costs involved.

No, there are usually no additional installation costs. EMA is designed to be easy and intuitive for you to set up on your own. However, if you need assistance, our certified sales partners are happy to provide installation and configuration services.

EMA On-Premise Flex is designed to be simple and transparent, mirroring a traditional hardware rental. We prioritize straightforward and collaborative relationships with our customers. By choosing EMA On-Premise Flex, you pay a monthly fee to use a high-quality on-premise solution. Your data remains completely under your control and is stored at a secure location of your choosing. Should any issues arise with the rented server solution, we, as the lessor, take full responsibility for all necessary repairs.

We are eager to help you find the perfect archiving solution tailored to your business and specific needs.

Let’s take the first step towards more efficient and secure data management together. Simply reach out to us by filling out the contact form.